Your mission

Role Overview
We're looking for a Community & Engagement Manager to be the daily voice of Elxis online. Building relationships with potential clients, managing our social media presence, and protecting our reputation across digital platforms. You'll be the bridge between our brand and an international audience dreaming of life in Greece.

Key Responsibilities

• Monitor and respond to comments, messages, and mentions across all social media platforms (Instagram, Facebook, LinkedIn, X, TikTok)
• Manage and respond to online reviews, primarily on Google Reviews
• Maintain our established brand voice in all community interactions
• Build relationships with potential clients through thoughtful, timely engagement
• Track community sentiment and flag recurring questions or concerns to the marketing team
• Identify trending topics and conversations relevant to Greek real estate and our target audiences
• Collaborate with marketing and video teams on engagement strategies and content timing
• Handle difficult conversations and reputation issues with diplomacy
• Participate in relevant online communities and forums when opportunities arise
• Stay informed about Greek real estate trends and lifestyle topics

Your profile

Required Skills & Qualifications

• 2+ years of experience in community management, social media management, or customer service
• Excellent written communication skills—personable, professional, and adaptable to different platforms
• Strong understanding of major social media platforms and their distinct audiences
• Comfortable working with AI tools and new software (we use AI extensively across our operations)
• Ability to handle sensitive conversations with diplomacy and grace
• Excellent time management and ability to prioritize across multiple platforms
• Fluency in English
• Ability to work independently while following brand guidelines

Preferred Skills

• Experience in real estate, tourism, or relocation services
• Knowledge of Greek culture and lifestyle
• Additional languages relevant to our client base (Dutch, German, French, Greek)
• Experience with reputation management and handling negative reviews
• Familiarity with social media management and planning tools
• Understanding of GDPR and online privacy considerations

Why us?

About Us
Elxis is a Greek-Dutch real estate consultancy established in 1991, specializing in helping international clients purchase property in Greece. With offices in Thessaloniki, Crete, and Utrecht, we're a team of 40 professionals serving clients primarily from the Netherlands, Belgium, Germany, France, the UK, and USA. 

What We Offer

• Competitive salary based on experience
• Collaborative, international work environment
• Modern office in Thessaloniki
• Professional development opportunities
• A team that embraces new technology and AI tools

About us

https://www.youtube.com/watch?v=Iz_LDQChVq4